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Suzy's Zoo Studios Privacy Policy

Updated 15th May 2012

Welcome to a Suzy's Zoo Studio's ("Suzy's Zoo") website ("Website") and thank you for visiting us. We are committed to providing an enjoyable and quality experience to parents and children and have created and developed our Websites to provide an entertaining and informative web experience for all users. Our Privacy Policy ("Privacy Policy") outlines Suzy's Zoo online information practices in connection to information gathered through the Websites. Information collected offline or from other sources does not form part of this policy.

Agreement to our privacy policy and any modifications

By using our Websites, you are agreeing to this Privacy Policy. If you are not in agreement with this Privacy Policy, or the terms included hereby, you should not use the Suzy's Zoo Website. This Privacy Policy may be revised at intervals, and the date of the last revision will be featured at the top of this page, please check back periodically to review any changes. By using a Suzy's Zoo Website, you are accepting this Privacy Policy. If you continue to use any Suzy's Zoo Websites after changes have been added to the Privacy Policy, this will confirm your understanding and acceptance of such changes.

The information we collect

If you over the age of 13 and viewing our Website, at certain points we may ask for and collect personal information from you. Subject to the information and services you require, we may ask you to provide your name, email address, mailing address, payment information (where applicable), birth date and other information. In addition to the specific information you provide, Suzy's Zoo collects the domain names and IP addresses of its visitors, together with usage statistics (e.g., types of web browsers and operating systems used) and browsing history. This data is used to maximise our business practices, to promote and market our products and services and carry out general administration of the Website. Suzy's Zoo may use this information in conjunction with other information it collects.

How we use your information

Suzy's Zoo may use your information to personalize and enhance our Websites and improve your website experience. We may also use it to process and respond to enquiries, update you on products and services, as part of our marketing research and planning, and to improve our customer services through feedback. In the event of the future sale of the some or all or our business assets, customer information is generally considered as one of the transferred business assets. In the event of such a sale of our assets including our database, customer information will be transferred. We therefore contractually require buyers to honor our privacy policy.


Suzy's Zoo positively encourages parents and guardians to be an active part of their children's web experience. We encourage you to discuss the aspects of privacy with your children so they are aware of the general outline of our Privacy Policy and understand how information is used. With the exclusion of this section and the section entitled "Children's Privacy" below, the Privacy Policy applies to visitors over the age of 13.

Children's privacy

If you are under the age of 13, please do not provide any personally identifiable information to Suzy's Zoo. In the limited circumstances you do provide any information or submit your email address, this is with the understanding that it will not be retained by Suzy's Zoo.

If you are under 13 and would like to communicate with us in any other way or post something on the Website, please get your parents' permission. Users without this consent are not allowed to provide us with information.

Third party information sharing

Suzys Zoo will not share your personal information with any parties other than affiliated partners to Suzy's Zoo, namely licensees promoting products or services within the Suzy's Zoo portfolio.

Safety and security

Suzy's Zoo carries out all measures to protect against the loss, misuse and any changes to your personal information. Our servers are protected by reasonable physical and electronic security measures.

Use of cookies and other technology

Suzy's Zoo may collect information using cookies (including HTML and flash cookies), web beacons or similar technologies. These methods allow us to collect various types of information, including teh pages you visit, the email messages you read, and other information which enables us to provide a better customer experience.


As Suzy's Zoo is a global enterprise, it may from time to time be necessary to transfer your information internationally, and in particular, we may transfer your information to be processed in the United States or the United Kingdom. By using this site, you agree to have your information used and transferred to the United States as outlined in this policy.

External links

The Website may contain links to our partner third-party websites. In this event, Suzy's Zoo is not responsible for the privacy practices or the content of such websites.

California privacy rights

Californian residents can by law request an Information Sharing Disclosure. Upon request, we will provide a notice of your right to prevent sharing of your personal information as well as a no-fee method of doing this. To receive this notice, send a request via the Contact Us form on the Website, specifying that you seek your "California Customer Choice Notice." Please allow thirty days for your response.

Customer comments and feedback

If you would like to communicate with us about our Privacy Policy, please use the Contact Us form on the Website and enter your comments in the text box. Please allow thirty days for a response.